A Gen Z Perspective Of Hospitality Education, Is It Worth It? With Amber Michael

First, Dr. Giffen rants about the serious price for poor leadership in hospitality. Then, Amber Michael, an Executive Meetings Manager at a resort in Huntington Beach, California provides a Gen Z perspective about hospitality education today. A discussion of whether a degree from a University in hospitality management was helpful and how programs today can better serve students by offering sales courses. Lastly, for the MOD report, a once upset guest later try’s to make a love connection with the front desk employee and the guest’s son.

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