Around 20% of small businesses fail in their first year and 50% don’t survive past five years. Not Laurie Gray, founder of the Pie Bar in Long Beach, California. In this episode, Dr. Giffen welcomes Laurie to the studio to discuss entrepreneurship and women in hospitality and how passion is the driving cause of success. Also, Dr. Giffen briefly discusses servant leadership and how the captain and the crew of the Cat Ppalu is a thriving example of what it takes to lead in the hospitality industry. Lastly, for the final segment of the MOD Report, we don’t want to give to much away but it involves chemicals and the evacuation of a hotel.